Get even smarter about queue management.

We're pleased to offer an expansive library of resources to help you stay up to date on the latest trends and best practices around queue management, crowd control, and public guidance.

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Infographic

6 Queue Management Technologies You Must Consider

Discover 6 technologies to help your business and improve your queues.

Guide

The Queuing Technology Solutions Buyer's Guide

Optimize the performance of your queue with the right technologies for your business.

Guide

Virtual Queuing Across Industries

This primer will help you see some of the many ways virtual queuing can improve ...

Guide

Intelligent Queue Management

Learn everything you need to know about queue management technology and best practices for achieving ...

EBook

Don't Hate the Wait

Discover how virtual queuing can transform the customer journey and reshape the way we wait ...

Case Study

DFW Takes the Passenger Experience to New Heights

Read this case study to discover how Lavi's solutions are working to help DFW create ...

Guide

The Passenger Experience

This E-Book provide tips, information, and best practices to help you more easily manage crowds, ...

Guide

Transportation Safety and Security Solutions

Use this buyer's guide to discover the safety and security products that are right for ...

EBook

Turning Your Queue into a Profit Center

Learn about the products you sell and about the impact your waiting line has on ...

Public Guidance Blog

Latest Posts

Thursday April 20, 2017

4 Awesome Outcomes of a Well-Planned Queue

It can’t be emphasized enough that your queues/waiting lines are critical junctures in the customer experience. Business is quite literally won and lost when you ask customers to wait in line. Even a few minutes can make or break brand loyalty and a lifetime of sales from each customer. Consider these statistics: A majority of…

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Monday April 17, 2017

4 Hospitality Queuing Tips to Create a VIP Guest Experience for All

  Success in the hospitality industry is about far more than just filling seats and beds. Success today requires a holistic approach to treating each guest like a VIP. The baseline today may be more comparable to a gold standard in years past. And for guests who truly are your best, most loyal customers, you…

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Wednesday March 22, 2017

Waiting for Treatment: How to Optimize Your Patient’s Wait Time Experience

Nobody ever likes to wait. But when you’re sick, hurt, or otherwise suffering, the wait becomes far less tolerable. For front-end staff at hospitals, clinics, and doctors’ offices this presents one of the toughest challenges of all. Caring staff members know patients don’t want to wait, and they have to send them to the waiting…

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