Get even smarter about queue management.

We're pleased to offer an expansive library of resources to help you stay up to date on the latest trends and best practices around queue management, crowd control, and public guidance.

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Infographic

6 Queue Management Technologies You Must Consider

Discover 6 technologies to help your business and improve your queues.

Guide

The Queuing Technology Solutions Buyer's Guide

Optimize the performance of your queue with the right technologies for your business.

Guide

Virtual Queuing Across Industries

This primer will help you see some of the many ways virtual queuing can improve ...

Guide

Intelligent Queue Management

Learn everything you need to know about queue management technology and best practices for achieving ...

EBook

Don't Hate the Wait

Discover how virtual queuing can transform the customer journey and reshape the way we wait ...

Case Study

DFW Takes the Passenger Experience to New Heights

Read this case study to discover how Lavi's solutions are working to help DFW create ...

Guide

The Passenger Experience

This E-Book provide tips, information, and best practices to help you more easily manage crowds, ...

Guide

Transportation Safety and Security Solutions

Use this buyer's guide to discover the safety and security products that are right for ...

EBook

Turning Your Queue into a Profit Center

Learn about the products you sell and about the impact your waiting line has on ...

Public Guidance Blog

Latest Posts

Thursday May 18, 2017

3 Ways to Trigger Impulse Sales with Store Fixtures

Customers in your checkout queue are your captive audience. You have their time and their attention. Why not also have a share of their wallet? There is perhaps no better time to present your customers with products that will entice their spending impulse and capitalize on their intentions than in the queue. And there’s only…

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Wednesday May 10, 2017

4 Clear Cut Ways to Keep Wait Times and Service Rates on Track

Customers will only wait so long. And service agents can only work so fast. So, what’s the formula for keeping wait times in check and service rates moving along at a productive rate? Even knowing that customers arrive at often unpredictable rates and transaction times can rise and fall in often unpredictable ways, you can…

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Thursday May 04, 2017

Queuing for the Entertainment Industry: 4 Ways to Keep Guests Engaged

In the era of social media, customer reviews impact all businesses. Event venues, sports stadiums, museums, performance centers, theme parks, and other entertainment businesses are not exempt. In these venues, there is a high bar to reach when it comes to the guest experience and a high price to pay for a poor one. After…

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