Get even smarter about queue management.

We're pleased to offer an expansive library of resources to help you stay up to date on the latest trends and best practices around queue management, crowd control, and public guidance.

Filter by Industry
Filter by Topic
Filter by Type
Infographic

6 Queue Management Technologies You Must Consider

Discover 6 technologies to help your business and improve your queues.

Guide

The Queuing Technology Solutions Buyer's Guide

Optimize the performance of your queue with the right technologies for your business.

Guide

Virtual Queuing Across Industries

This primer will help you see some of the many ways virtual queuing can improve ...

Guide

Intelligent Queue Management

Learn everything you need to know about queue management technology and best practices for achieving ...

EBook

Don't Hate the Wait

Discover how virtual queuing can transform the customer journey and reshape the way we wait ...

Case Study

DFW Takes the Passenger Experience to New Heights

Read this case study to discover how Lavi's solutions are working to help DFW create ...

Guide

The Passenger Experience

This E-Book provide tips, information, and best practices to help you more easily manage crowds, ...

Guide

Transportation Safety and Security Solutions

Use this buyer's guide to discover the safety and security products that are right for ...

EBook

Turning Your Queue into a Profit Center

Learn about the products you sell and about the impact your waiting line has on ...

Public Guidance Blog

Latest Posts

Wednesday March 22, 2017

Waiting for Treatment: How to Optimize Your Patient’s Wait Time Experience

Nobody ever likes to wait. But when you’re sick, hurt, or otherwise suffering, the wait becomes far less tolerable. For front-end staff at hospitals, clinics, and doctors’ offices this presents one of the toughest challenges of all. Caring staff members know patients don’t want to wait, and they have to send them to the waiting…

Read more >
Tuesday March 14, 2017

How to Improve Queuing in the Public Sector: 3 Keys to Serving More People in Less Time

When planning a trip to the post office, courthouse, DMV, or similar public service organization, people expect to have to wait. How long they wait and the quality of the waiting experience, however, can impact their satisfaction tremendously and cause ripple effects of outward frustration, a stressful public environment, and reduced staff morale. Research shows…

Read more >
Friday March 10, 2017

4 Tips to Avoid the (Queuing) Madness of March Madness

Don’t let madness reign at your sports venue during this March Madness season. Even at peak times when pathways and queues reach capacity and the energy of thousands of people intensifies, there are proven ways to keep traffic moving smoothly and your crowd relaxed and focused on the game. While crowd control plans are likely…

Read more >