Get even smarter about queue management.

We're pleased to offer an expansive library of resources to help you stay up to date on the latest trends and best practices around queue management, crowd control, and public guidance.

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Infographic

6 Queue Management Technologies You Must Consider

Discover 6 technologies to help your business and improve your queues.

Guide

The Queuing Technology Solutions Buyer's Guide

Optimize the performance of your queue with the right technologies for your business.

Guide

Virtual Queuing Across Industries

This primer will help you see some of the many ways virtual queuing can improve ...

Guide

Intelligent Queue Management

Learn everything you need to know about queue management technology and best practices for achieving ...

EBook

Don't Hate the Wait

Discover how virtual queuing can transform the customer journey and reshape the way we wait ...

Case Study

DFW Takes the Passenger Experience to New Heights

Read this case study to discover how Lavi's solutions are working to help DFW create ...

Guide

The Passenger Experience

This E-Book provide tips, information, and best practices to help you more easily manage crowds, ...

Guide

Transportation Safety and Security Solutions

Use this buyer's guide to discover the safety and security products that are right for ...

EBook

Turning Your Queue into a Profit Center

Learn about the products you sell and about the impact your waiting line has on ...

Public Guidance Blog

Latest Posts

Thursday January 12, 2017

7 Resolutions for a Better Queuing Experience in 2017

There’s nothing like a brand new year to assess what can be even better. As we gear resolutions toward quality improvements, it is essential to keep customers in mind. Shorter waits along with more interesting and convenient queues can turn the dreaded experience of waiting into an enjoyable one your customers appreciate. Improving your queue…

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Wednesday December 28, 2016

Top 10 Queue Management Articles from 2016

Each year we review the most popular content from the year. This year, not surprisingly, the focus is on technology, especially virtual queuing, and customer experience. Revisit these top articles for some trendy (and effective) advice on superior queue management, especially which tech to integrate into your queue and how. 1. 10 Ideas to Solve…

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Thursday December 15, 2016

Shop by Appointment? Consumers Say, Maybe So!

Customers today seem to be busier and more time-sensitive than ever. We live by our calendars and that includes figuring out exactly when we can fit in that shopping time. This may translate into a new realm for retailers as customers are starting to explore shopping with precision – that means by appointment. Shopping “by…

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